Privacy Policy

Effective May 25, 2018

Soul2Soul Healer is a sole proprietorship owned and operated by Naomi Aoyagi.

The website entitled Soul2SoulHealer.com was created using WordPress.org software and compatible plug-ins. The WooCommerce plug-in is used to facilitate the purchase of products and services. Items available for purchase are done so through the PayPal portal which is a secure third party provider.

Soul2Soul Healer respects the privacy of every individual who visits www.soul2soulhealer.com (“Website”), purchases its products and/or attends sponsored events. This Privacy Policy is its commitment to transparency in communicating how Soul2Soul Healer collects, uses, and discloses the information that is collected from you, the visitor of its website and/or customer, as well as, the choices you have with respect to the information.

SCOPE OF POLICY

This Privacy Policy applies to how we collect, use, and disclose information from the following individuals:

Customers – individuals who register, on their own or on behalf of an entity, to use Soul2Soul Healer Services with the creation or administration of a Soul2Soul Healer account.
Event/Marketing Participants – individuals who provide their information to Soul2Soul Healer when they register for its book readings, subscribe to marketing materials, participate in surveys or contests, or attend other Soul2Soul Healer events.
Website Visitors – individuals who visit soul2soulhealer.com Website and opt to provide contact information including an email address and telephone number to receive communications from Soul2Soul Healer.

INFORMATION WE COLLECT

Customers
Soul2Soul Healer asks for your account information which may include your name, business name, email address, physical address, phone number, and website domain, if applicable. By voluntarily providing Soul2Soul Healer with your account information, you represent that you own and consent to our use of such personal data.

Event/Marketing Participants
Soul2Soul Healer may ask for your name, email address, physical address, and phone number. Participation in events, surveys, contents, or subscribing to marketing material is voluntary and you may choose whether or not to participate and therefore disclose this personal data.

Website Visitors
At your option, Soul2Soul Healer may ask for and collect your name, email address, physical address, and phone number. In addition, we also collect information such as web server logs, internet protocol (IP) addresses, browser type, or other information as part of aggregated data.

COOKIES AND OTHER TRACKING TECHNOLOGIES

Soul2Soul Healer gathers information such as internet protocol (IP) addresses, internet service provider (ISP), operating system, browser type, date/time stamp, and store it in log files using Google Analytics. To collect this information, a cookie, a standard feature of a website that allows us to store a small amount of data on your computer to allow our web servers to recognize you, may be set on your computer or device when you visit our Website. We may track your use across different websites and services. In some countries, including those in the European Economic Area (“EEA”), the information in this paragraph may be considered personal information under applicable data protection laws.

You can control how websites use cookies by changing your cookie settings (www.aboutcookies.org), but your modification may limit your use and functionality of some of the features on our Website. We may also use cookies and other tracking technologies to provide you advertising based on your browsing activities. You may opt out of targeted advertisements by visiting http://optout.networkadvertising.org, or if located in the EEA, you may opt out by visiting http://www.youronlinechoices.eu/.

HOW WE USE YOUR INFORMATION

Soul2Soul Healer uses the information it collects about you in the following ways:

To respond to any requests from you regarding services and support.
To contact you regarding any agreements or accepted terms that you may have with Soul2Soul Healer for its Products and Services.
To contact you regarding functionality changes to our Products or Services or Website.
To develop new features and functionality to our Products, Services and Website.
To collect payment and bill for our Products and/or Services.
To find and prevent fraud.
To carry out other purposes as disclosed to you through the Website, or found in terms or an agreement between you and Soul2Soul Healer.
Processes for other purposes for which we obtain your consent.

HOW WE SHARE INFORMATION

Soul2Soul Healer shares the information it collects about you in the following ways:

Third Party Providers – Soul2Soul Healer may share your information with third party providers that provide services on our behalf or resellers who provide Soul2Soul Healer Products and/or Services. These companies may assist with marketing support, processing credit card payments, content delivery, email, providing sales leads, and customer support. Third party providers may only process personal information pursuant to Soul2Soul Healer’ instructions, and in compliance with the Privacy Policy and other applicable regulations.
Advertising – Based on the cookies and other tracking devices, we may work with advertising companies to display ads that may be of interest to you.
Business Transactions – To provide information to a third party in the event of any disposition of all or any portion of our business (e.g. reorganization, sale, assignment, bankruptcy).
Aggregated or De-identified Data – We may disclose or use aggregated or de-identified information with third party providers for research purposes relating to our Products and/or Services.
As Required by Law or Similar Investigations – To comply with legal obligations (e.g. subpoena) or investigate potential legal violations. Liquid Web may be required to share personal data in response to lawful requests from public authorities including to meet national security and/or law enforcement requirements.
Safety – We may disclose your information to protect and defend the safety of Soul2Soul Healer in connection with investigating and preventing fraud or security issues.
Consent – Soul2Soul Healer may share your information with your consent.

YOUR CHOICES

In the event that promotional or marketing emails are created and delivered to you or the creation of individual accounts is enabled you may:

unsubscribe from receiving promotional or marketing emails from Soul2Soul Healer at any time by using the “unsubscribe” link in the email received, or by emailing us at privacy@soul2soulhealer.com. As outlined in the Section, Information We Collect, you can also control your cookie settings.
update, correct or delete information that you provided to us by logging into your Soul2Soul Healer account or contacting us at privacy@soul2soulhealer.com.

DATA RETENTION AND SECURITY

When Soul2Soul Healer no longer has a legitimate business need to process your personal information, or no longer has a need to keep your personal information for any legal, tax, or regulatory reason, we will either delete or anonymize it.

Soul2Soul Healer takes all reasonable steps to protect information received from you from loss, misuse or unauthorized access, disclosure, alteration, and/or destruction. We maintain technical, physical, and administrative safeguards to secure your information. However, Soul2Soul Healer cannot guarantee any method of transmission of information over the internet is 100% secure. If you have any questions about the security of your personal information, please contact us at privacy@soul2soulhealer.com.

LEGAL BASIS FOR PROCESSING PERSONAL INFORMATION

For individuals in the EEA (European Economic Area), Soul2Soul Healer’ legal basis for collecting and using your personal information will depend on the personal information collected and the specific context in which we collect it. Soul2Soul Healer will process personal information from you where, a) we have your consent to do so, b) where processing is necessary for Soul2Soul Healer to perform Services pursuant to an agreement, or c) where processing is in our legitimate interests and not overridden by your data protection interests or fundamental rights and freedoms. In some cases, we may also have a legal obligation to collect personal information, or may otherwise need the personal information to protect your vital interests or those of another person. At any time, you have the right to withdraw or decline consent. If you do not provide the requested information, Soul2Soul Healer will not be able to perform Services for you. Also, you have the right to object where we rely on our legitimate interests to process your personal information.

INTERNATIONAL TRANSFERS

Soul2Soul Healer is a US company and stores your information in the U.S. Soul2Soul Healer may transfer your personal information to countries other than the country in which you live. Whenever Soul2Soul Healer transfers personal information originating from the EEA or Switzerland to other countries not deemed adequate under applicable data protection law, it will do so on the basis of the EU (European Union) Standard Contractual Clauses.

DATA SUBJECT RIGHTS

Individuals located in the EEA may have additional statutory rights available to them with respect to their personal information, including the right to access your personal information, have it erased, have it corrected, or object to or restrict processing. If you would like to make such a request, please email privacy@soul2soulhealer.com and we will respond within thirty (30) days. Soul2Soul Healer will need to verify that the individual is inquiring about his/her own information before we can assist with the request.

We will comply with such requests to the extent legally required by applicable law. For EU individuals, you also have the right to lodge a complaint with the supervisory authority.

CHANGES TO PRIVACY POLICY

Soul2Soul Healer reserves the right to modify this Privacy Policy at any time, however, should we change the Privacy Policy in a material way, a notice will be posted on our website along with the updated Privacy Policy. If you disagree with the changes, you may terminate your Services.

CONTACT US

If you have any questions or concerns over this Privacy Policy, or wish to exercise any of your statutory rights, please contact us at:

Soul2Soul Healer
Sacramento, CA.
916-952-6001
Email: privacy@soul2soulhealer.com

Policies

General Guidelines

All sessions are for adults 18 years of age or older. The information provided in an energy healing session or an intuitive reading is not meant to replace any psychological, legal, medical, or other professional advice or services. Please consult a medical professional or a qualified practitioner if you have any health concerns. Naomi Aoyagi shall not be held liable for any action or non-action you take in reference to the information provided during an energy healing session or an intuitive reading.

Booking Appointments

All appointments are to be paid in advance of the scheduled session. To schedule an appointment, please contact Naomi by phone.

Missed, Canceled or Rescheduled Appointments

Naomi Aoyagi has a 24-hour cancellation/rescheduling policy. To cancel or reschedule an appointment, you must provide notice at least 24 hours before the start of the scheduled appointment. If you miss, cancel or reschedule your appointment with less than 24 hours' notice, you will be charged a $45 session fee. A late arrival more than 15 minutes after the scheduled appointment time will result in the loss of that time toward your appointment. If you decide to reschedule your appointment, you will be charged a $45 session fee.

Refunds

Refunds are given only in extreme situations or emergencies, so please be sure you’re interested in an energy healing session or an intuitive reading before booking one. Refunds are solely at Naomi Aoyagi’s discretion.

Confidentiality

All records, files, and personal information are considered private and confidential.

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